Close-The-Loop (CTL)
VoiceLens is now made more powerful with new feature called , Close-The-Loop (CTL). CTL has been built based on key feedback, and working in close coordination with our pilot users for VoiceLens. VoiceLens , via its Visual analytics dashboards, surfaces key metrics, key concern areas and key focus customer datasets such as high-value customers, customers […]
Voice Analytics
pragyaa.ai offers two products under Voice Analytics, which can be used as standalone products for specific use cases, or joined together like “Lego blocks” for a more comprehensive Voice Analytics solution covering multiple Voice Analytics use cases. VoiceLens In any enterprise, Voice captured via different interface like Customer Care, Front Desk etc. , has been […]